Thank you for visiting and shopping at CrownBox, LLC
Following are the terms and conditions that constitute our Shipping Policy.
- We offer free shipping on US (Domestic) orders above $75.
- We know that your order arriving on time for your event is VITAL. You shall order with our free standard turnaround time. The total delivery time is the Processing time + Delivery Time.
- Once you have placed an order, this cannot be cancelled at any stage. The contract is completed on receipt of the order.
- The estimated date for delivery of the products is set out in the Confirmation email which will be sent within 24-48 hours after you have received a confirmation of the order email. This date is an estimate only and we do not guarantee to deliver the products on that date.
- Every order receives a tracking number before it leaves our facility. From the time it leaves our door to the time it gets to yours; you’ll always know where your package is.
Shipping Rates & Delivery Estimates
- As every order is unique, shipping costs vary depending on the chosen delivery method, weight, and destination of your order. The best way to get the information about the price of delivery is to add the product(s) you want to purchase to the bag and proceed to checkout. Here, choosing the delivery option and indicating your address, the delivery price will be automatically updated and visible.
- We are not responsible for the items you have placed in the mail. We will not cover you for loss by courier company. That is where your tracking number comes in. If your items get lost in the mail, you will need to lodge a formal investigation with the courier company, for them to cover you for the loss/damages of your items. If you chose not to ship your items tracked or signed for, and your items become lost, you will not be reimbursed for your loss/damages. CrownBox, LLC will not pay to cover the cost of postage and/or lost items in the mail. Courier company will be your main contact for loss/damages which have occurred under their services.
You will receive a Shipment Confirmation email once your order has shipped. Please allow 1-3 business days to receive a code.
Customs, Duties and Taxes
CrownBox, LLC is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
This document was last updated on October 28, 2021